01. Transcription
Our expert team (primarily made up of human transcribers) converts speech into transcripts, prioritizing accuracy, confidentiality, verifications, and timely delivery.
We’ve developed our exclusive task distribution and workforce management platform with the highest industry standards in information security. Your data is safeguarded through robust encryption and secure maintenance processes, guaranteeing its confidentiality and integrity. Additionally, all our transcribers work under NDA to further enhance confidentiality.
Transcript Options & Features
And while transcript delivery time depends on the file’s overall quality, we are dedicated to meet the client’s deadline. Where necessary, we also include timestamps to mark problematic audio portions and assist the client to easily locate these.
Speaker attributions, identities of people and names of places are also optional based on client needs and sensitivity of the file being transcribed. The client is free to choose consistent pseudonyms or ID tags to correspond to whatever name, place or speaker they would like to redact out of the transcript.
We offer two types of transcripts:
- A verbatim transcript– The transcript includes everything, word-for-word, including stutters, repetitions and filler words like ums, uhs, uh-huh, uh-oh, etc.
- A non-verbatim transcript– The transcript is lightly edited removing filler words, stutters and repetitions while retaining contextual meaning and appropriate speaker attributions.
02. Translation
This service is your passport to mastery of communication across different cultures all over the globe. We specialize in delivering accurate and culturally nuanced translations across many major languages. Our language experts ensure precision and fluency in every translation project, be it for documents, websites, or multimedia content.
We are committed to breaking down language barriers, facilitating global understanding through accurate communication, and helping your message resonate effectively in any linguistic landscape.
03. Captions
The caption production process has similar features and options as the transcription process. We enhance your video content accessibility through precise and engaging captions. Our expert team provides accurate captions of every spoken word, sound effect, atmospheric and musical cue while maintaining perfect synchronization with your visuals.
We support a variety of video formats and offer both open and closed captions. Well, what do these two mean? Open captions are captions that can’t be turned off by the viewer of your video content and are permanently visible on screen. Closed captions on the other hand are captions that can be turned on or off depending on viewer preference. The best way to decide which caption type you would prefer is to know how you want your viewers to engage with your video.
Supported Files
We play a complimenting yet integral role to various fields of work including but not limited to academia, medicine, law, journalism, AI & machine learning, sports, research, consulting customer care, entertainment and many more. We take pride in unparalleled speed, unrivaled service and on-time deliveries while maintaining accurate transcripts.
We support a variety of file formats, including MP3, MP4, WAV, AAC, and more, while delivering transcripts in a variety of document formats such as Word, PDF, TXT, SRT, and others to suit client needs.
