FAQs

1.Who does ScriptingVoices work with?

We work with anyone all around the globe. Whether you are an individual, a company, an organization you can submit our projects for fast & accurate services. Some of our current clients range from court reporting, freight companies, customer call centers, video production, podcasts, medical providers, students and so much more.

2.How long is your turnaround time?

It depends with the length of your project file and/or the quality of the audio. Our average turnaround time for an average audio quality file is 3 hours for both transcripts and captions. Translations take around 6 hours.

3.How safe is my data with you?

We boast some of the latest state-of-the-art data encryption and protection technology for your data, ensuring security and confidentiality. Additional, data security measures can be taken as required by you, the client, while your file is with us. At the end of project, your files are permanently deleted from our servers and whatever is left is primarily for our record-keeping purposes.

4.Who works on my files?

ScriptingVoices uses both human and speech-to-text software. Our staff have all signed a legally-binding NDA and will work on your files with full confidentiality guaranteed.

5.How much does it cost?

While it varies for each service, transcriptions usually range anywhere from as low as $0.50 per audio minute to $2, captions from $0.70 to $5 and translations from $0.70 to $3. These amounts are heavily dependent on audio quality, length of audio and total sum of files given to us. For instance, if a customer has many, lengthy and clear audio files, they will definitely be charged less. Fill our pricing form to get a pricing plan tailored just for you.

6.What about non-profits?

Non-profits working with us get a 15% discount for every $500 spent working with us.

7.Where can I get a free trial?

Click here to get a one-time 20-minute free trial and get a glimpse of how fast and accurate our services are.

8.I need to talk to someone immediately.

For an immediate chat with one of our support personnel, please use the live chat function on this page.

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